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September 8, 2010
Over the past two days I have gotten this error when trying to connect to my Vulkano. I am viewing it remotely from another state and I know none of the wires have been disconnected nor has it been turned off. The Vulkano is port forwarded on a static IP.
The first time it occurred I had someone physically unplug the unit and plug it back in and it was then able to connect. Once connected the audio was completely out of sync with the picture. I then used the Settings feature to restart the Vulkano. Once it restarted I again got this error that the Vulkano is not responding / may have been disconnected or turned off.
In trying to reset the unit to correct one error now I am getting this.. Any solutions available here?
September 23, 2010
Kindly provide with the Vulkano Name and Password to diagnose
the issue at our end. You may PM me your Vulkano Name and Password or simply send
it across to email@example.com
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